Legal Notice
Last updated: 5 August 2026
This website is operated by FLOWRA LTD, trading as NERRA.
Business Information
Trade name: NERRA
Legal company name: FLOWRA LTD
Company number: 17017647
Company type: Private limited company
Registered in: England and Wales
Website: nerraactive.com
Email: hello@nerraactive.com
VAT registration status: Not currently VAT registered
Registered Office
FLOWRA LTD
128 City Road
London
EC1V 2NX
United Kingdom
The address above is FLOWRA LTD’s registered office and official address for formal company correspondence.
It is not a retail store, customer service location or return address for customer orders.
Please do not send products, returns or other parcels to the registered office unless NERRA has specifically confirmed in writing that you should do so.
For return instructions and the correct return address, please contact:
Website Operator and Seller
The operator of nerraactive.com and the seller of products purchased through this website is:
FLOWRA LTD, trading as NERRA
Any sales contract entered into through this website is between the customer and FLOWRA LTD, unless expressly stated otherwise.
Shopify provides the ecommerce platform used to operate the website but is not the seller of NERRA products.
Customer and Business Enquiries
For questions relating to:
- Orders;
- Products;
- Payments;
- Shipping and delivery;
- Returns and refunds;
- Privacy and personal information;
- Website use;
- Legal notices; or
- Business correspondence,
please contact:
Email: hello@nerraactive.com
When contacting us about an existing order, please include your order number and the email address used to place the order.
Formal Legal Correspondence
Formal legal or business correspondence may be sent to:
FLOWRA LTD
128 City Road
London
EC1V 2NX
United Kingdom
Where appropriate, please also send an electronic copy to:
Intellectual Property
Unless otherwise stated, the content of this website—including text, product descriptions, photographs, graphics, logos, branding, designs and other materials—is owned by or licensed to FLOWRA LTD.
The names NERRA, associated branding and website content may not be copied, reproduced or used without appropriate permission, except where permitted by law.
Third-party trademarks and content remain the property of their respective owners.
Applicable Policies
Use of this website and purchases made through it are also subject to the applicable:
- Terms of Service;
- Privacy Policy;
- Shipping & Delivery Policy;
- Returns & Refunds Policy;
- Payment Methods information; and
- Cookie Preferences.
If there is any inconsistency, mandatory consumer or data-protection law will take precedence where applicable.
Contact Summary
Brand: NERRA
Legal entity: FLOWRA LTD
Company number: 17017647
Registered in: England and Wales
Registered office: 128 City Road, London, EC1V 2NX, United Kingdom
Email: hello@nerraactive.com
Website: nerraactive.com
VAT registration status: Not currently VAT registered